Your information is safe with DLB Trading. We will never sell, rent, share, give or release any information you provide to us.

On-Line Security & Fraudulent Charges:

We understand shopping on-line may feel risky and uncertain. Where does your information go? How can you be certain someone with a computer can’t intercept your credit card information and initiate unauthorized purchases? We understand this concern and have taken measures to ensure your payment transactions are processed with the highest level of secure encryption to protect your information.

DLB Trading website was developed to facilitate on-line purchases through secure (SSL) technology using 128-bit encryption, which provides the highest level of security on the Internet. This encryption process means that any information you provide to us is encrypted making it impossible for unauthorized parties to have access or read any information provided. Although it is necessary to provide personal information to process your order with DLB Trading, we guarantee any information you provide including e-mail addresses, payment information, banking and credit accounts will be private and secure.

The Fair Credit Billing Act states your bank cannot hold you liable for more than $50.00 as a result of fraudulent charges. If your bank does hold you liable for this amount, DLB Trading will assume responsibility for this liability ($50.00) if the fraudulent use of your credit card resulted while using our secure server. In the event of unauthorized use of your credit card, you must immediately notify your credit card provider in accordance with their reporting procedures.

If you would rather not shop on-line, you may contact Customer Service via e-mail (customerservice@dlbtrading.com) or place your order directly over the telephone at 1-360-546-0886 between 8am-5pm PST.